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Using artificial intelligence (A.I.) tools in Business are becoming common, because they can provide an efficient and effective way to help with business analysis and provide insight to improve internal processes and customer experiences.  For example, if you have an administrative assistant who does not have the best vocabulary, grammar, or spelling and you need him/her to type a letter to a customer, he/she can use an A.I. tool like ChatGPT to help with drafting a business letter.  The user would have to provide the type of letter that they want to write, and the A.I. tool will draft the letter for you, expeditiously.   This can also help with productivity.  It will require less time to think about what to write and how to write it.

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There are all types of A.I. tools that are good for business such as: Jasper AI and Rytr for content creation, Perplexity AI for research, Zapier for automation, Asana and ClickUp for project management, Drift and Intercom for customer service, MagicSlides for creating presentations, Grammarly for spelling and grammar, and Otter AI for meeting transcription.    Using these types of tools is not always user friendly for a novice.  However, they are worth at least trying out.

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So, don't shy away from using artificial intelligence tools to help your business run more efficiently.  Just don't solely rely on them, because, the less brain power you use, the more your brain is not working for you when you need it.

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By Jason Torrents